Return & Refund Policy

Hassle-Free Returns: We’re Here for You!

At Jabon Bagno, your satisfaction is our top priority. We offer a simple and flexible return policy to ensure your shopping experience is stress-free.

What Can Be Returned?

• Incorrect Item: If you received something different from your order, don’t worry! We’ll send you the correct product at no extra charge.

• Quality Issues: If you find any defect or quality problem with your item, we’ll replace it with a new one.

• Damaged Products: If your item arrives damaged, we’ll either replace it or give you a full refund.

• Change of Mind: If the item doesn’t fit your decor but is in perfect condition, we offer a partial refund. Please note a small processing and freight cost will apply, depending on your order value:

  • Orders up to Rs. 999: Processing Fee Rs. 200
  • Orders from Rs. 1,000 to Rs. 2,999: Processing Fee Rs. 750
  • Orders from Rs. 3,000 to Rs. 4,999: Processing Fee Rs. 1,000
  • Orders of Rs. 5,000 and above: Processing Fee 20% of Order Value

Attention: Please record a video while opening the package. This is mandatory to claim a return or refund.