🔁 Return, Refund & Cancellation Policy

At Jabon Bagno, your satisfaction is our priority. We aim to make returns and refunds simple, transparent, and hassle-free.

💡 Hassle-Free Returns – We’re Here for You!

We’ve designed our return policy to ensure a smooth and worry-free shopping experience.

All return or refund claims shall be accepted only if submitted within 7 days from the shipment delivery date.

📦 What Can Be Returned?

🛠️ Quality Issues

If your product has any manufacturing defect or quality issue:
👉 We’ll replace it with a brand-new product.

💥 Damaged Products

If your order arrives damaged:
👉 You will get a replacement. But unboxing video is must required with lebal.

🎨 Change of Mind

If the product doesn’t match your décor but is unused and in perfect condition with proper packaging:

👉 We offer a partial refund (processing & freight charges apply)

💰 Processing Fees:

• Orders up to ₹999 → ₹200
• ₹1,000 – ₹2,999 → ₹750
• ₹3,000 – ₹4,999 → ₹1,000
• ₹5,000 & above → 30% of order value

⚠️ Important Requirement (Must Read)

🎥 Unboxing Video Mandatory

To claim any return or refund:
👉 You must record a clear video while opening the package with shipping lebal.

❗ Without this, claims may not be accepted

💰 Refund Policy

Once we receive and inspect your returned product:

• ✅ Refund will be approved after verification
• ⏳ Processed within 5–7 business days
• 💳 Credited to the original payment method

📩 Updates will be shared via Email / Call

❌ Cancellation Policy

Need to cancel your order?

📞 Call us at 1800 309 5544
📧 Or email us at info@jabon.in

👉 Our team will assist you.

⚠️ Important:

• Orders can only be canceled before dispatch/shipping only.
• Once shipped, cancellation is not possible

📞 Need Help?

We’re always here to assist you:

📧 info@jabon.in
📞 1800 309 5544